How can we help?

Frequently Asked Questions

We serve homes within 25 miles of downtown Minneapolis and St. Paul. Not sure whether we cover your address? Text your ZIP code to (763) 230-8070.

Choose Get Pricing & Book Online. The booking form displays current pricing, available service options, and scheduling choices based on the details entered.

Standard Cleaning covers routine room-by-room tasks in kitchens, bathrooms, bedrooms, and living areas. Visit the Standard Cleaning page for the detailed checklist.

Choose your home size and bathrooms first. Add Deep Cleaning (+$79) or Move-In/Move-Out Cleaning (+$119), then select any separately priced extras. Your total appears in the booking form.

Available extras are listed in the online booking form. Select the options you want before submitting the booking so the appointment reflects the requested scope.

Provide clear access to the home and the areas to be cleaned. Secure valuables and pets, remove excessive clutter where possible, and include entry, parking, or building instructions with the booking.

No. Please leave entry instructions in Special Instructions when you book.

Book the closest service option and describe your request in Special Instructions. We will confirm the scope before your clean. For a partial-home clean or one task, the minimum is $169 for one bedroom and one bathroom.

Call (763) 230-8070 or email info@evergreencleaningservices.co. Business hours are Monday–Friday, 9 AM–7 PM. On weekends, text us anytime at (763) 230-8070.

Our Customer Happiness Team will respond as soon as possible during regular business hours.

No contract. You can change, pause or stop recurring service at any time. Please give us at least 24 hours’ notice before a scheduled clean.

A card is required to book. It is charged after your clean is finished.

Tell us within 48 hours and we will return to re-clean the missed areas free.

Standard Cleaning is our regular room-by-room clean. Deep Cleaning adds about an hour for buildup and detail work. Move-In/Move-Out Cleaning adds about two hours for an empty home. Refrigerator, oven and cabinet interiors are separate extras on every cleaning type.

Usually one cleaner attends. Larger homes and move-outs may have two cleaners. Cleaners bring all supplies and equipment. We assign the same cleaner for recurring customers whenever possible.

Book online at least 12 hours before your preferred cleaning time, subject to availability. Need it sooner? Text (763) 230-8070.

Yes. Book the closest fit, with a minimum price of $169 for one bedroom and one bathroom. Describe what you need in Special Instructions, and we will confirm the scope before your clean.

Carpet shampooing is available by request. Note it in Special Instructions and we will confirm availability and price.

We do not offer upholstery cleaning, floor waxing, outside-window cleaning or haul-away.

Yes. A family member can book for you and enter their payment card securely during booking. The card is charged after the clean. We never take card numbers by text or phone.

Sign in to your customer account using the email address you booked with and open your upcoming booking. Reschedule or cancel free up to 24 hours before your clean. Inside 24 hours, including lockouts and no-shows, a $50 fee applies. Update your card in the payment section of your account.

Reschedule or cancel free up to 24 hours before your clean. Inside 24 hours, including lockouts and no-shows, a $50 fee applies.